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“I have advocated for Celltel innumerable moments in my Buddy circles. Now I listen to this! I feel Celltel has let me down. I'm completed”

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For that previous 6 months complaints have been expanding, team turnover rates are double the average from the Indonesian call centre industry and staff have begun to stop Doing the job as a result of strikes, protesting outside Celltel’s gates.

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In 2023, Celltel was productive in creating their call centre in Indonesia. For the first calendar year the decision centre was undertaking quite perfectly Assembly targets concerning the level of phone calls they managed per hour, shelling out much less revenue on wages than their budgeted allowance, no lease fees, lower turnover costs (workers resignations/terminations), minimal extra time paid out and constrained purchaser problems about company supplied by the decision centre.

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These locals ended up concerned that they'd now be go pushed off the land. The locals feared that they would not be able to find work, because of undeniable fact that they could only talk their particular language but didn't have a superb command of English.

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